Selected Work

Systems in production.
Not slideware.

A selection of engagements across platform engineering, AI operations, and managed services. Client names and detailed results are shared in conversation, not on marketing pages.

Pharma Services Platform Engineering · Managed Service

Pharma Services Digital Platform

A pharma services company needed a credible digital presence for global B2B buyers, with inquiry routing, search visibility, and security handled properly — and no internal team to run it.

AstroTypeScriptTailwind CSSGitHub ActionsGA4

What we delivered

  • Modern, admin-manageable company platform
  • Technical SEO and analytics instrumentation
  • Security hardening and secure deployment workflow
  • Contact and inquiry routing into the team’s workflow
  • Ongoing maintenance, monitoring, and improvements
Pharma / B2B Trade Product Architecture · SaaS Engineering

B2B Supplier & RFQ Platform

B2B pharma sourcing still runs on email threads and spreadsheets. The platform structures supplier discovery, RFQ submission, quote comparison, and document exchange into one workflow.

Next.jsPostgreSQLNode.jsTailwind CSS

What we delivered

  • Product strategy and workflow design
  • Multi-tenant platform architecture
  • RFQ, quoting, and document-exchange flows
  • Role-based access for buyers, suppliers, and admins
  • Admin console and reporting design
Appointment-Driven Businesses Rivach VoiceOps

AI Voice Agent Deployments

Appointment-heavy businesses miss calls after hours and during peaks, and every missed call is lost revenue. We deploy voice agents tuned to each business’s call flows, connected to their calendar and CRM.

Voice AITelephony APIsCRM IntegrationsWorkflow Orchestration

What we delivered

  • Conversation design around real call flows
  • Calendar and CRM integration
  • Call transcripts, summaries, and outcome logging
  • Escalation rules for human hand-off
  • Monitoring, QA review, and continuous tuning
Back-Office Operations Rivach WorkflowOps

Document & Workflow Automation

Teams spend hours moving information between inboxes, PDFs, and systems of record. We convert those processes into monitored AI workflows where humans approve what matters and every action is logged.

LLM PipelinesPythonAPI IntegrationsPostgres

What we delivered

  • Process mapping and workflow design
  • Document extraction and validation pipelines
  • CRM and system-of-record integrations
  • Approval queues and exception handling
  • Run dashboards and audit logs

Want the detailed version?

We’ll walk you through relevant engagements — the architecture, the decisions, and what we’d do differently — in a working session, not a brochure.

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