AI that runs
your operations.
An AI-native studio designing AI operations and building the products, platforms, and systems behind them — from voice agents and workflows to SaaS, mobile, and technical delivery.
Calls handled
142
0 missed today
Workflow runs
386
98.4% auto-completed
Needs review
6
routed to your team
Recent activity
Inbound call — appointment booked
Voice agent · calendar updated · summary sent
Invoice #2417 extracted & matched
Document workflow · pushed to accounting
Refund request over threshold
Escalated · waiting for human approval
Trusted by teams building ambitious things
The Problem
Most operations are held together by people doing repetitive work.
Generic AI tools don’t fix this — a chatbot doesn’t book the appointment, process the invoice, or update the CRM. Rivach builds and runs systems that complete the work, with your team supervising instead of typing.
24/7
Calls answered, no overflow missed
~70%
Of routine volume handled by AI
1 day
Typical reply on a new brief
100%
Of agent actions logged & auditable
AI Operations
Three ways we take work off your team’s plate
Built around your actual processes, integrated with your tools, and managed by Rivach — setup, monitoring, and improvement included.
AI voice agents that answer, qualify, and book
Every call picked up — day, night, and overflow. Agents follow your real call flow, check live availability, write structured outcomes to your CRM, and escalate to a person the moment judgment is needed.
- Inbound & outbound calling
- Live calendar + CRM updates
- Transcripts, summaries & escalation
“Hi, can I book a service visit for Thursday morning?”
Repetitive processes, rebuilt as supervised workflows
Documents read, data extracted, records updated, approvals routed — automatically. Humans approve what matters, exceptions get flagged, and every step is logged in an audit trail you can trust.
- Document & email processing
- Human-in-the-loop approvals
- Integrated with your tools
Document received
invoice_2417.pdf
Fields extracted
vendor · amount · due date
Over approval limit
$8,200 · needs sign-off
Pushed to accounting
synced to ledger
Managed operations — AI does the volume, people own quality
A named team plus AI systems takes over a whole process: support, back-office, follow-up, data hygiene. You get throughput and accountability with service levels — without building any of it in-house.
- AI-run, human-supervised
- Defined SLAs & QA sampling
- Weekly operational reporting
1,204
items processed
99.1%
QA accuracy
Rivach Operations OS
One operating layer for your whole operation.
Agents and workflows do the work. Dashboards make it visible. Controls keep people in charge. Every Rivach deployment runs on the same foundation — and we run it for you.
Execute
AI agents and workflows handle calls, documents, and updates — continuously.
Supervise
Approvals, escalations, and QA review wherever human judgment matters.
Improve
We monitor, tune, and report — the system earns more scope every month.
Live pipeline
Intake
calls · docs
AI agents
process
Review
humans
Systems
updated
Audit log
Built-in controls — on every deployment
Human-in-the-loop approvals
Sensitive actions wait for a person. Approval queues are designed for fast, informed decisions.
Audit trails
Every action an agent or workflow takes is logged and reviewable — by item, by day, by system.
Escalation paths
Clear rules route complex or uncertain cases to your team with full context attached.
Role-based access
People and agents see only what their role allows. Permissions are explicit, not implied.
Monitoring & QA
Dashboards, alerts, and sampled quality reviews keep performance visible — not assumed.
Fallbacks & error handling
When an integration fails or input is ambiguous, the system degrades safely and tells someone.
Engineering Studio
The studio that builds the systems behind the operations
AI operations need real software underneath: platforms, dashboards, portals, mobile apps, and interfaces people trust. We build production-grade — not prototypes.
Product Studio
AI-Native Product Development
AI-first products where intelligence is the core of the system — copilots, agents, RAG platforms, and AI SaaS.
ExplorePlatform Studio
SaaS Platform Engineering
Production-grade SaaS platforms, portals, dashboards, and APIs — multi-tenant, secure, and built to scale.
ExploreDesign Studio
Advanced UI/UX Engineering
Interfaces for complex systems — dashboards, review queues, workflow builders, and operations consoles people can actually use.
ExploreMobile Studio
Intelligent Mobile Engineering
Mobile apps for customers, internal teams, and field operations — including offline-first and AI-assisted workflows.
ExploreTeam Extension
On-Demand Technical Teams
Curated AI, engineering, and design capacity that plugs into your roadmap — senior execution, not staffing.
ExploreNot sure what you need?
Describe the problem. We’ll tell you whether it’s an agent, a workflow, a platform — or none of the above.
Talk to the studioHow We Work
From manual process to managed AI execution
A methodology built for long-term operational improvement — not one-off delivery.
Discover
We learn your business: workflows, tools, pain points, and where the hours actually go.
Map
Your current process, mapped end to end — with the steps AI can take over clearly marked.
Design
System architecture, escalation logic, data flow, interfaces, and the metrics that define success.
Build
Agents, workflows, integrations, and dashboards — built and tested against your real cases.
Deploy
A safe launch: pilots, fallback paths, human review, and documentation your team can use.
Manage
Monitoring, QA, tuning, and reporting — month after month, as the system earns more scope.
Industries
Built for businesses with real operational volume
Healthcare & Pharma Services
Compliance-aware AI for patient and partner operations
Local Service Businesses
Stop losing jobs to missed calls
Recruiting & Staffing
More candidate touches without more recruiters
Real Estate & Property Management
Every inquiry answered, every request tracked
Finance & Accounting Teams
Document-heavy processes, supervised automation
E-commerce & Retail
Support and back-office at order volume
Logistics & Supply Chain
Coordination work that runs itself
Professional Services
Client experience without the admin drag
Tell us where the manual work is.
We’ll map your highest-volume processes, show you what AI can take over, and what it would cost to run. No slideware — a concrete plan.